Why do we need training in SNAP?

SNAP is a different way of working. It uses the best from your existing practice, building on it to enhance or enable your delivery of person-centred care.

From our experiences of delivering SNAP in a range of clinical practice settings we know that it is important for patients, health care professionals and services that those delivering SNAP are trained to do so.

We know that benefits come through:

  • a clear understanding of what SNAP is and how it works
  • identifying how it can work best in your practice
  • organisations putting in place a strategy to support implementation

SNAP training has therefore been designed:

  • to introduce and explain using SNAP in practice
  • to support successful implementation

SNAP training is aimed at both individual health care professionals and organisations seeking to implement a more systematic and comprehensive approach to identifying and addressing the support needs of patients with chronic or progressive conditions.

What training do we provide?

The development of our training resources is based on our experiences with the implementation of SNAP in a range of contexts and on feedback from health care professionals, service managers and patients who have experienced SNAP.

Training is available:


Online training:

To meet national and international interest, we have developed free online training in SNAP, modelled on our face-to-face training.

The training will take about 90 minutes (including workbook completion).

Once training is complete a licence to use SNAP in clinical practice can be secured via the licensing page.

Click To Start Online Training

The training can be re-accessed at any time as a refresher.

Downloadable training resources (to be used in conjunction with the online training):

All staff (and future staff) from your organisation who will deliver the SNAP intervention need to complete the training.


Coming soon…!

  • Organisational level implementation training for organisations interested in implementing SNAP
  • Watch this space or follow us on Twitter for updates


Face to face training:

Bespoke face-to-face training in SNAP can be delivered as a one-day workshop, bringing together a small group of practitioners from different organisations (or from different departments within organisations) who then take on the role of SNAP champions.

It uses a ‘train the trainers’ model and includes a range of resources to enable champions to cascade the training to their colleagues and facilitate SNAP implementation throughout the organisation.

External support is provided by the SNAP team through three post-workshop discussion sessions for champions, by conference call, to share experiences, problem solve and provide a networking opportunity for future support.

Please contact the SNAP team for further details and prices of bespoke face-to-face training.